Reference

How sbototo wap Handles Your Personal Data

Our Privacy Policy explains exactly what personal information sbototo wap collects when you open an account, how we store it securely, and the rights you hold over that…

Encrypted account dataDANA, OVO, GoPay & QRIS payment data protectedNo data sold to third partiesAccessible from Denpasar to YogyakartaContact us to request changes
sbototo wap How sbototo wap Handles Your Personal Data
REACH OUR PRIVACY TEAM

Three Ways to Contact Us About Your Data

If you want to review, correct, or remove personal data tied to your sbototo wap account, our privacy support team is available seven days a week between 08:00 and 23:00 WIB. Requests submitted before 12:00 WIB are typically acknowledged within two hours on the same day.

Team online

Live Chat

Open the chat widget inside your account dashboard and select 'Privacy & Data Request'. Our team responds within two hours during 08:00–23:00 WIB, seven days a week.

Email Request

Send a written data request to our privacy address listed in the footer. Include your registered username and the specific action you need — correction, deletion, or a data export.

In-Account Form

Navigate to Account Settings → Privacy → Submit Request. Fill in the form, select your request type, and our compliance team will process it within three working days.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Information

We have built our data practices around six areas that matter most to account holders in Indonesia: how data is collected, stored, shared, retained, secured, and how you can act on your…

Collection Minimisation

We collect only what is needed to run your account and process payments via DANA, OVO, GoPay or QRIS. No additional profiling data is gathered without your explicit consent at the account-settings level.

Encrypted Storage

All personal data rests on AES-256 encrypted servers. Payment tokenisation means your DANA or GoPay wallet reference is stored as a non-reversible token, not as a raw credential our team can read.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can adjust cookie preferences any time via the consent banner or your browser settings without losing account access.

Data Retention Rules

Transaction records linked to OVO or QRIS payments are kept for the period required by audit obligations, then deleted on a rolling schedule. Account data is removed within 30 days of a confirmed account closure request.

Third-Party Sharing Limits

We share data only with payment processors — DANA, OVO, GoPay, QRIS — and identity-verification partners where necessary. We do not sell, rent, or trade your personal information to advertisers or data brokers.

Your Access Rights

You can request a full export of your account data, ask us to correct inaccuracies, or request deletion at any time. Requests are handled through Live Chat, email, or the in-account Privacy form, all within three working days.

Your Privacy Questions, Answered Directly

The questions below reflect what our Indonesian account holders ask most often about how their personal data is handled on sbototo wap. If your question is not covered here, reach out via Live Chat between 08:00 and 23:00 WIB.

We collect your name, email address, phone number, and device identifiers at registration. When you link DANA, OVO, GoPay or QRIS, we also store a tokenised payment reference — never your raw wallet password or PIN.

Yes. Submit a data export request through Account Settings → Privacy → Submit Request, or send an email to our privacy address. We will deliver your data package within three working days of confirming your identity.

Transaction records, including QRIS scan sessions and OVO transfer references, are retained for the period required by our audit obligations. Once that period expires, records are deleted on a rolling automated schedule.

We share data only with our payment processing partners — DANA, OVO, GoPay, QRIS — and identity-verification services where required to complete a transaction. Your information is never sold or passed to advertisers.

Use the in-account Privacy form or contact us via Live Chat during 08:00–23:00 WIB. After verifying your identity, we complete account closure and delete stored personal data within 30 days, where local law permits.

We use session cookies for login persistence and performance analytics cookies to improve page load speeds. You can adjust or withdraw cookie consent any time through the banner on first visit or inside your browser settings.

Payment data is tokenised before storage and transmitted over TLS-encrypted connections. We hold a non-reversible reference to your GoPay or DANA wallet — not the credentials themselves — so your wallet remains under your sole control.